AI Receptionist for Auto Shops & Dealerships
The AI receptionist that
books every service appointment
Service drives the phone — customers call to book oil changes, repairs, and diagnostics, ask if a part is in, or check on their car. When the service advisor is at the counter, those calls go to voicemail. Lippy answers every one, books the appointment, and captures the lead.
Built for auto repair shops, service centers, and dealerships
Why auto shops choose Lippy
Stopsendingservicecallstovoicemail
calls answered, even at the counter
When the service advisor is with a customer, the phone still rings — and a missed call is a missed repair order. Lippy answers every call instantly, day or night, so booking calls and status checks never hit voicemail.
service appointment booking
Lippy books, reschedules, and cancels service appointments against your real availability, captures the vehicle, the concern, and the customer's contact info, and confirms by text — so your advisors stay focused on the cars in the bay.
speed-to-lead on every inquiry
Sales and service leads go to whoever responds first. Lippy answers inbound calls in real time and texts back missed calls in seconds, so a price or availability inquiry turns into a booked appointment instead of a lost customer.
What Lippy handles for your shop
Fromfirstringtobookedrepairorder
Service scheduling
Books, reschedules, and cancels service appointments against real-time availability, capturing the vehicle, the concern, and the customer's contact details so the advisor walks in with a ready ticket.
Status & estimate questions
Handles the constant 'is my car ready?' and 'how much will it cost?' calls — routing status and estimate questions to the right person instead of tying up your advisors at the counter.
Parts & availability inquiries
Answers whether you service a make or model, your hours and location, and routes parts and availability questions to the right department so callers get a fast answer.
Speed-to-lead & missed-call recovery
Answers sales and service inquiries in real time and texts back missed callers within seconds, so the lead books with you instead of the next shop they call.
Bilingual answering
Books appointments and answers questions in the caller's language and records the details in English for your team — an edge in markets most shops still answer English-only.
Automotive FAQ
Questionsautoshopsask
Lippy AI
Ready to book every
service call that comes in?
See how Lippy answers 24/7, books service appointments, and recovers the calls your advisors can't get to today.