Service scheduling
Books, reschedules, and cancels against real-time availability, capturing vehicle, concern, and contact details so advisors get a ready ticket.
The AI receptionist that
books every service appointment
Lippy catches the calls advisors miss at the counter, books oil changes, repairs, and diagnostics, and captures every lead.
Why auto shops choose Lippy
Stop sending service calls to voicemail
24/7
calls answered, even at the counter
When advisors are with customers, a missed call is a missed repair order. Lippy answers every call instantly, day or night, so nothing hits voicemail.
Real-time
service appointment booking
Lippy books, reschedules, and cancels against your real availability, captures vehicle, concern, and contact info, and confirms by text, so advisors stay in the bay.
Faster
speed-to-lead on every inquiry
Sales and service leads go to whoever responds first. Lippy answers live and texts back missed calls in seconds, so price and availability inquiries become bookings.
★★★★★
“I have been using Lippy AI for my notary business for about two months and I LOVE IT! The portal is amazing and the AI secretary says exactly what I thought her to say. I have had great feedback from clients and love knowing that I don't have to pick up every call. I also appreciate that they can filter spam calls.”
What Lippy handles for your shop
From first ring to booked repair order
Status & estimate questions
Routes 'is my car ready?' and 'how much will it cost?' calls to the right person, freeing advisors at the counter.
Parts & availability inquiries
Answers which makes and models you service, plus hours and location, and routes parts and availability questions to the right department.
Speed-to-lead & missed-call recovery
Answers sales and service inquiries live and texts back missed callers in seconds, before they try the next shop.
Bilingual answering
Books appointments and answers questions in the caller's language, logging details in English for your team. Most shops answer English-only.
Integrations
Works with the tools you already run.
Bookings, notes, and lead details land in the systems you already run, set up for you.
Tekmetric
Shop-Ware
Mitchell 1
AutoLeap
CDK
Google Calendar
QuickBooks
Podium
How it works
We handle everything, from first call to fully optimized.
Reviews
Loved by the businesses we answer for.
★★★★★
“Lippy AI is absolutely amazing! It feels like having a real secretary with me all the time, but smarter and faster. The voice agent handles calls, schedules, and reminders flawlessly, and it never misses a beat. I love how natural it sounds and how easy it is to interact with, it actually feels like talking to a real assistant. It's saved me so much time and stress, I honestly can't imagine running my day without it now. If you're busy and need a reliable helper, Lippy AI is a total game-changer!”
★★★★★
“We replaced voicemail with Lippy AI, and the difference has been night and day. Calls are answered instantly, messages are actually useful, and customers don't fall off anymore. It genuinely feels like voicemail finally caught up with how people expect modern businesses to operate.”
★★★★★
“I'm using Lippy for my telehealth platform. The technology is great and saves a lot of time. My patients seem to be responding well to the Lippy agent as well. I highly recommend them!”
★★★★★
“We've had a great experience with Josh and his team at Lippy AI for our notary business! The AI is quite impressive and it even has proper pronunciation of local street names which is hard to find. The different AI voices available are also very cool and our customers give us great feedback in how good the AI is and also personable for an AI. We are very happy with the service and plan to continue to use it.”
★★★★★
“These guys make it look easy!! Their product is very effective and very affordable. I would recommend their services to anyone looking into adding AI into their business.”
Automotive FAQ
Questions auto shops ask
Can Lippy answer when my advisors are with customers?+
Yes. Lippy answers every call instantly with unlimited concurrency, so booking and status calls are covered while advisors work the counter or bay.
Does Lippy book service appointments or just take messages?+
Lippy books real appointments on your live availability, captures vehicle, concern, and contact info, and confirms by text. Advisors get a ready ticket, not a voicemail.
Can Lippy handle 'is my car ready?' and estimate calls?+
Yes. Lippy routes high-volume status and estimate questions to the right person or department, so advisors stay on the cars in front of them.
What about calls after the shop closes?+
Lippy answers 24/7. After-hours callers can book an appointment, hear your hours and location, and get a text-back instead of voicemail.
How fast does Lippy respond to new leads?+
Instantly. Lippy answers calls live and texts back missed calls within seconds, so sales and service inquiries book with you, not the next shop.