Every missed call
is a missed repair order.
Lippy is the AI receptionist built for auto shops and dealerships. It answers every service call and books on your real availability, 24/7.
Service booked · 8:30 AM Fri
Synced to your schedule
Built for auto repair shops, service centers, and dealerships
of service calls answered, even when your advisors are busy
of callers who hit voicemail won't leave a message
booking and status calls covered, day or night
of customers book with the shop that answers first
Integrations
Workswithyourshopsoftware
Lippy books into the shop management and scheduling tools your service drive already uses.
Tekmetric
Shop-Ware
Mitchell 1
AutoLeap
CDK
Google Calendar
QuickBooks
PodiumTekmetric, Shop-Ware, Mitchell 1 and dozens more, plus anything with an API.
Your sharpest service advisor, on every call
It books the repair order. Not a message.
Lippy doesn't just take a message. It captures the vehicle and the concern, books service against your real availability, and confirms by text, so your advisors stay on the cars in the bay.
Books service, not voicemails
Checks your real-time availability, captures the vehicle, the concern, and contact info, then books, reschedules, or cancels and confirms by text, so the advisor walks in with a ready ticket.
Handles 'is my car ready?'
Fields the constant status and estimate calls and routes them to the right person, so your advisors aren't pulled off the cars in front of them all day.
Answers make, model & parts questions
Tells callers whether you service their vehicle, your hours and location, and routes parts and availability questions to the right department.
Bilingual on every call
Books and answers in the caller's language and records the details in English for your team, a real edge in markets most shops still answer English-only.
Speed-to-lead, automated
Win the customer before the next shop does.
Service and sales leads go to whoever answers first. Lippy responds instantly on voice, and texts back every missed call in seconds, so the booking lands with you.
Texts back every missed call in seconds
Slammed at the counter and can't grab the phone? Lippy answers it, and the moment a call slips through, fires a text back before the customer dials the next shop.
Wins the speed-to-lead race
78% of customers book with whoever responds first. Lippy answers in real time, 24/7, so the appointment books with you.
Never a busy signal
Unlimited simultaneous calls means a Monday-morning rush or a recall spike never sends customers to voicemail.
For the shop
Builtforeveryshop
Auto Repair
Tire & Wheel
Oil & Lube
Collision & Body
Transmission
Auto Detailing
Dealership Service
Fleet Service
Quick Lube & Express
And any shop where a missed call is a missed repair order.
How it works
Fromfirstringtobookedrepairorder
Fully managed, done for you. Your advisors stay on the cars, we handle the phones.
We learn your shop
Your services, the makes you work on, hours, service area, scheduling rules, and what counts as urgent. We build it around how your shop actually books work.
We build & launch your agent
Done-for-you. We craft, test, and tune a hyper-realistic agent that books on your schedule and sounds like your best service advisor. You don't lift a finger.
It books work around the clock
Every call answered, every miss texted back, every appointment on your schedule, day, night, and weekends. Your advisors stay on the cars in the bay.
From the service drive
Shopsthatstoppedmissingwork
“Our advisors were drowning in 'is my car ready?' calls. Lippy handles them and books the new appointments. The bay stays full.”
Service Manager
Auto Repair
“We used to lose every call during the morning rush. Now they all get answered and booked, and missed calls get a text back instantly.”
Owner
Tire & Service Center
“It books service straight onto our schedule with the vehicle and the concern already captured. Feels like an advisor who never leaves the counter.”
Owner
Independent Repair Shop
Illustrative of outcomes automotive clients report. Individual results vary.
Pricing
Simple, flat pricing
Every plan is fully managed and includes white-glove setup. No per-call fees, no surprises.
Solo
- 420 minutes/mo
- Inbound only
- 1 agent
- Dedicated support
Team
- 1,000 minutes/mo
- Outbound enabled
- 5 agents
- Dedicated support
Enterprise
- Custom minutes/mo
- Advanced support
- Unlimited agents
- Custom SLA
Billed annually. Monthly billing available.
FAQ
Questionsautoshopsask
Ready to book every service call that comes in?
See how Lippy answers 24/7, books service appointments, and recovers the calls your advisors can't get to, in a 15-minute demo built around your shop.