Phone · TextAnswer every patient
New patients, reschedules, and insurance questions answered warmly on the first ring.
Every missed call is a lost patient.
Answers every call, books patients to your schedule, and runs recall. Fully managed, 24/7.
- Answers on the first ring
- Lunch & after-hours
- HIPAA-ready
- 80%
- of dental appointments are still booked over the phone
- 30%
- of calls go unanswered at a busy front desk
- $850
- value of one new-patient call, ~$8k over a lifetime
- 100%
- of calls answered, day, night, and lunch
Integrations
Works with your practice software.
Bookings land in Dentrix, Open Dental, Eaglesoft, and more, set up for you.
How the Open Dental integration works →4.7
★★★★★★★★★★
Across dental practices
- Dentrix
- Open Dental
- Eaglesoft
- Curve Dental
- Weave
- Google Calendar
HIPAA compliant. BAAs available for healthcare teams. Trust center (opens in a new tab)
Always on
Your next patient won’t wait.
Callers who hit voicemail dial the next practice. Lippy picks up at lunch, after hours, and on Mondays.
Phone · Text
Practice softwareBook to your schedule
Checks live provider and chair availability and writes the visit back.
RecallFill every chair
Recall brings lapsed patients back. Missed calls get a text back.
Your front desk, covered
It books the appointment. Not a message.
Intake
Qualifies new patients the moment they call.
- New-patient intake
- Insurance questions
- Bilingual booking
Book
Real appointments, not messages.
- Provider + operatory aware
- Reschedules & cancels
- Syncs to your PMS
Triage
Knows a true emergency from a routine call.
- Swelling & bleeding
- Knocked-out tooth
- Warm transfer to on-call
Recall
Brings lapsed patients back on the books.
- Overdue recall
- Missed-call text-back
- Reminders
For every practice
From solo offices to DSOs.
- General dentistry
- Orthodontics
- Pediatric
- Cosmetic
- Endodontics
- Periodontics
- Oral surgery
- Implants
- Multi-location & DSO
- 01
We learn your practice
Providers, appointment types, insurance, hours, and what counts as an emergency.
- 02
We build and launch it
We script, test, and tune an agent that sounds like your best front-desk coordinator.
- 03
It books around the clock
Every call answered, every recall worked. Your team stays chairside.
Pricing
A plan that fits your practice.
No rigid tiers. We scope minutes and agents to your call volume and providers, then flex as you grow.
- ✓Done-for-you build and white-glove launch
- ✓Integrated with your practice software
- ✓Custom intake, booking, and triage scripts
- ✓Recall, reminders, and missed-call text-back
- ✓HIPAA BAA and HIPAA-grade data handling
- ✓Dedicated support and ongoing tuning
FAQ
Questions practices ask.
Can Lippy answer calls after hours and during lunch?+
Yes. Lippy covers after-hours, lunch, and overflow, picking up when your desk doesn't within 20 seconds, so the 20-30% of calls that hit voicemail get booked.
Does Lippy book appointments or just take messages?+
Lippy books real appointments. It checks live provider and operatory availability, applies your rules, and writes every booking, reschedule, or cancellation back.
How does Lippy handle dental emergencies?+
Lippy listens for true emergencies like facial swelling, uncontrolled bleeding, or a knocked-out tooth, warm-transfers them to your on-call staff, and documents the decision. Routine requests book for business hours.
Can Lippy bring lapsed patients back?+
Yes. Recall, confirmation, and reactivation campaigns by voice, text, and email close the typical 30-35% recall gap, and your waitlist backfills cancellations.
Is patient information handled securely?+
Lippy uses HIPAA-grade data handling: encrypted audio, transcripts, and records, access controls, and audit logging. We sign a BAA before any protected health information reaches the agent.