Every missed call
is a case start lost.
Lippy is the AI receptionist built for orthodontic practices. It answers every call, screens new-patient consults, and books them straight onto your schedule, 24/7.
New consult booked · 4:15 PM Thu
Synced to your schedule
Trusted by orthodontic practices and aligner providers in your community
of new-patient calls arrive outside normal front-desk hours
of patients switch providers after one poor phone experience
response window before a consult shopper calls the next office
of inbound calls answered, day, night, and weekend
Integrations
Workswithyourpractice-managementsystem
Lippy connects with the scheduling and practice-management tools your orthodontic office already runs on.
Dentrix
Open Dental
Eaglesoft
Curve Dental
Weave
Google Calendar
Calendly
HubSpotDolphin, Cloud9, tops Ortho and dozens more, plus anything with an API.
Your best treatment coordinator, on every call
It books the consult. Not a message.
Lippy doesn't just take a message. It screens new-patient callers, answers financing questions from your scripts, tells a broken bracket from a routine adjustment, and books straight onto your schedule.
Books the consult, not a callback
Captures the patient's age, chief concern, and insurance, answers what a first visit involves from your approved scripts, and books the new-patient exam while the parent is still on the phone.
Chair-aware scheduling
Checks live chair and provider availability, applies your appointment-type rules, and books, reschedules, or cancels adjustments and retainer checks straight into your practice-management system.
Cost and financing, handled your way
Answers payment-plan and insurance questions using only the language you approve, so price shoppers convert into consults instead of hanging up to call the next office.
Bracket and wire triage
Recognizes a poking wire or loose bracket, applies your rules for same-day versus next-available, and routes true emergencies to your on-call contact, without ever giving clinical advice.
Case-start recall & reactivation, automated
Start the cases you already sold.
Consults that never started and after-hours callers quietly go elsewhere. Lippy answers, works your recall list, and texts back anything you miss.
Chases the case starts you already won
Patients who consulted but never started are your cheapest revenue. Lippy runs voice, text, and email recall to bring pending starts back onto the schedule.
Texts back every missed call
When the front desk is checking in a patient and a call slips, Lippy answers it, and the moment one is missed, fires a text back before that family calls another practice.
Never a busy signal
Unlimited simultaneous calls mean an after-school rush or a new-ad spike never sends a parent to voicemail.
For orthodontics
Builtforeveryorthodonticpractice
General Orthodontics
Clear Aligners
Pediatric Ortho
Adult Treatment
Dentofacial Ortho
Retention & Retainers
Early Interceptive
Multi-location Groups
Dental Service Orgs
And any practice where a missed call means the case starts somewhere else.
How it works
Frommissedcalltobookedconsult
Fully managed, done for you. Your team stays chairside, we handle the phones.
We learn your practice
Your providers, appointment types, chair rules, consult scripts, financing language, hours, and exactly what counts as an emergency. We build it around how your practice actually runs.
We build & launch your agent
Done-for-you. We craft, test, and tune a hyper-realistic agent that books on your schedule and sounds like your best treatment coordinator. You don't lift a finger.
It answers families around the clock
Every call answered, every consult booked, every broken bracket triaged, day, night, and weekend. Your team stays chairside with the patient in front of them.
From the front office
Practicesthatstoppedmissingconsults
“Parents call after work, which is exactly when we used to go to voicemail. Now those consults are on the schedule before we open the next morning.”
Practice Manager
Orthodontic Practice
“Our coordinator is chairside all day. Lippy picks up every call and books the new-patient exams she used to catch hours later.”
Treatment Coordinator
Clear Aligner Provider
“It triages broken brackets by our rules and books everything else straight in. It's like a coordinator who never takes a day off.”
Owner
Multi-location Ortho Group
Illustrative of outcomes orthodontic clients report. Individual results vary.
Pricing
A plan that fits your practice
Every practice runs differently, so we don't box you into rigid tiers. We scope a plan around your call volume, providers, and the workflows you want Lippy to handle, then flex it as you grow.
What's involved
Fully managed and built for you, end to end.
- Done-for-you build, testing, and white-glove launch
- Integrated with your practice-management and scheduling system
- Custom consult, financing, scheduling, and triage scripts
- Reminders, case-start recall, and missed-call text-back included
- HIPAA BAA and HIPAA-grade data handling
- Dedicated support and ongoing tuning
Flexible minutes & pricing
We scope minutes and agents to your actual call volume, then flex them up or down as your practice changes. No per-call fees, no rigid tiers, no surprises.
Simple monthly pricing scoped to your practice. No per-call fees.
FAQ
