You're booked out.
Don't lose the next caller.
Lippy is the AI receptionist built for dermatology practices. It answers every call, sorts medical from cosmetic, and books the right visit with the right provider, 24/7.
Skin check booked · 9:20 AM Tue
Synced to your EHR
Trusted by medical, surgical, and cosmetic dermatology practices
of patient calls can go unanswered at a booked-out derm practice
of patients switch providers after one poor phone experience
typical wait for a routine skin check when calls go unreturned
of inbound calls answered, day, night, and weekend
Integrations
WorkswithyourEHRandscheduling
Lippy connects with the EHR and calendar systems your dermatology practice already relies on.
ModMed
athenahealth
DrChrono
Epic
eClinicalWorks
Practice Fusion
Google Calendar
Aesthetic RecordModMed, athenahealth, Nextech and dozens more, plus anything with an API.
Your best patient-access coordinator, on every call
It books the right visit. Not a message.
Lippy doesn't just take a message. It screens medical from cosmetic, applies your urgency rules, answers pre-visit questions from your scripts, and books straight onto the right provider's schedule.
Sorts medical from cosmetic, correctly
A suspicious mole and a filler consult need different providers, visit lengths, and intake. Lippy asks your screening questions and books each caller into the right appointment type the first time.
Books real visits, not messages
Checks live provider availability in your EHR, applies your visit-length rules, and books, reschedules, or cancels skin checks, procedures, and consults, then writes them straight back.
Procedure and post-op logistics
Schedules Mohs, biopsy, and excision follow-ups, confirms pre-visit instructions from your approved scripts, and makes sure post-procedure checks actually land on the calendar.
Urgent skin triage you can trust
Applies your rules to separate a spreading reaction that needs a same-day slot from a routine request, warm-transfers urgent callers to your clinical line, and never offers a diagnosis.
Recall & waitlist fills, automated
Fill every slot. Then keep it full.
Overdue skin checks and after-hours callers often book elsewhere. Lippy answers, works your recall list and waitlist, and texts back anything you miss.
Skin-check recall that books
Annual checks and post-procedure follow-ups slip quietly. Proactive voice, text, and email campaigns bring surveillance patients back before the gap turns into a year.
Fills cancellations from your waitlist
When a slot opens, Lippy works your waitlist by voice and text and books the first patient who confirms, so a late cancellation never becomes idle provider time.
Never a busy signal
Unlimited simultaneous calls mean a Monday rush or a cosmetic-promo spike never sends a caller to voicemail.
For dermatology
Builtforeverydermpractice
Medical Dermatology
Cosmetic & Aesthetics
Mohs & Surgical
Skin Cancer Screening
Acne & Rosacea
Pediatric Dermatology
Injectables & Laser
Teledermatology
Multi-location Groups
And any derm practice where the schedule is full and the phone still rings.
How it works
Frommissedcalltobookedvisit
Fully managed, done for you. Your team stays with the patient in the room, we handle the phones.
We learn your practice
Your providers, visit types and lengths, cosmetic versus medical screening rules, hours, EHR, and exactly what counts as urgent. We build it around how your practice actually runs.
We build & launch your agent
Done-for-you. We craft, test, and tune a hyper-realistic agent that books on your schedule and sounds like your best patient-access coordinator. You don't lift a finger.
It answers patients around the clock
Every call answered, every visit sorted to the right provider, every waitlist slot filled, day, night, and weekend. Your team focuses on the patient in the room.
From the front office
Practicesthatstoppedlosingcallers
“We were booked out three months and still losing callers to voicemail. Now every one of them gets answered and put on the schedule or the waitlist.”
Practice Manager
Medical Dermatology
“Cosmetic and medical callers used to land in whatever slot was open. Lippy screens them and books the right provider, which fixed our whole template.”
Administrator
Cosmetic Dermatology
“Cancellations used to just sit there. It works the waitlist and fills them the same morning.”
Owner
Multi-location Derm Group
Illustrative of outcomes dermatology clients report. Individual results vary.
Pricing
A plan that fits your practice
Every practice runs differently, so we don't box you into rigid tiers. We scope a plan around your call volume, providers, and the workflows you want Lippy to handle, then flex it as you grow.
What's involved
Fully managed and built for you, end to end.
- Done-for-you build, testing, and white-glove launch
- Integrated with your EHR / practice-management and scheduling
- Custom medical, cosmetic, scheduling, and triage scripts
- Reminders, skin-check recall, and waitlist fills included
- HIPAA BAA and HIPAA-grade data handling
- Dedicated support and ongoing tuning
Flexible minutes & pricing
We scope minutes and agents to your actual call volume, then flex them up or down as your practice changes. No per-call fees, no rigid tiers, no surprises.
Simple monthly pricing scoped to your practice. No per-call fees.
FAQ
