What to set
Let your team answer first.
Forward unanswered and busy calls, not every call. Your team still answers first, and Lippy picks up what they miss.
You get your Lippy number during setup. Forwarding doesn’t move or port your number, and you can turn it off at any time.
AT&T wireless
AT&T's support page lists the forward-all code. The conditional codes are the standard GSM codes AT&T's network uses. If your phone rejects one, AT&T support can turn conditional forwarding on for the line.
Forward when
Turn on
Turn off
Unanswered, busy, or unreachable
On
**004*Lippy number#Off
##004#No answer only
On
**61*Lippy number#Off
##61#Busy only
On
**67*Lippy number#Off
##67#Every call
On
*21*Lippy number#Off
#21#
- 1Open the Phone app on your AT&T phone.
- 2Dial **004* followed by your 10-digit Lippy number, then #.
- 3Press call and wait at least three seconds for the confirmation before you hang up.
- 4Call your number from another phone and let it ring to confirm Lippy answers.
AT&T Phone for Business and Business Digital Phone
Dial these from the business landline. If your forwarding numbers are saved in your online AT&T account, you don't need to enter them again.
Forward when
Turn on
Turn off
No answer
On
*92Lippy number#Off
*93#Busy
On
*90Lippy number#Off
*91#Every call
On
*72Lippy number#Off
*73#
Good to know
Before you switch it on.
- Wait for the confirmation tone before you hang up, or the setting may not save.
- AT&T doesn't forward to international numbers.
- Forwarding sends unanswered calls to Lippy instead of your AT&T voicemail.
Sources · checked November 2026
- AT&T: Call Forwarding (wireless)
- AT&T Business: Manage call forwarding
- AT&T Business Digital Phone: Calling features and star codes
Providers change their menus and codes. If a step doesn’t match what you see, your provider’s support page is the final word, and our team will walk you through it during setup.
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“I have been using Lippy AI for my notary business for about two months and I LOVE IT! The portal is amazing and the AI secretary says exactly what I thought her to say. I have had great feedback from clients and love knowing that I don't have to pick up every call. I also appreciate that they can filter spam calls.”
FAQ
AT&T forwarding questions.
How do I turn off call forwarding on AT&T?+
On wireless, dial ##004# to turn off conditional forwarding and #21# to turn off forward-all. On an AT&T Phone for Business line, dial *93# (no answer), *91# (busy), or *73# (all calls).
What if my AT&T phone rejects the conditional code?+
Turn off Wi-Fi calling, make sure you have a cellular signal, and dial it again. If it still fails, ask AT&T to enable conditional call forwarding on the line. You can also forward every call with *21*, the number, and #.
How do I check that AT&T forwarding works?+
Call your business number from a phone that is not on the account and let it ring. If you set forwarding for unanswered calls, Lippy should pick up after your phones ring. If you forwarded every call, Lippy should pick up right away. If the call still goes to your old voicemail, the forwarding did not save.
Other phone systems
- Verizon
- T-Mobile
- Comcast Business
- Spectrum Business
- RingCentral
- Google Voice
- Quo (formerly OpenPhone)
- Grasshopper
- Zoom Phone
- Nextiva