What to set
Let your team answer first.
Use *71. Your phone rings first, and Lippy takes the call only if you're busy or don't pick up after a few rings.
You get your Lippy number during setup. Forwarding doesn’t move or port your number, and you can turn it off at any time.
Verizon mobile
Dial these from the Verizon phone whose calls you want to forward.
Forward when
Turn on
Turn off
Busy or no answer
On
*71Lippy numberOff
*73Every call (phone won't ring)
On
*72Lippy numberOff
*73
- 1Open the Phone app on your Verizon phone.
- 2Dial *71 followed by your 10-digit Lippy number, for example *71 555 123 4567.
- 3Press call and wait for the confirmation tone or message, then hang up.
- 4Call your number from another phone and let it ring to confirm Lippy answers.
Verizon Fios Digital Voice (landline)
Fios Digital Voice home lines use different codes. Dial them from the landline.
Forward when
Turn on
Turn off
Busy or no answer
On
*92Lippy numberOff
*93Busy only
On
*90Lippy numberOff
*91Every call
On
*72Lippy numberOff
*73
Good to know
Before you switch it on.
- The number you forward to must be a 10-digit U.S. number. Include the area code even if it's local.
- Forwarding moves calls only. Text messages still arrive on your Verizon phone.
- When you dial *73, the confirmation can sound like a busy signal. That still means forwarding is off.
- You can also manage forwarding in My Verizon. Without your phone, Verizon support can change it at 800-922-0204.
Sources · checked November 2026
- Verizon: Call Forwarding FAQs
- Verizon: Call forwarding, everything you need to know
- Verizon Fios: Star codes and calling features
Providers change their menus and codes. If a step doesn’t match what you see, your provider’s support page is the final word, and our team will walk you through it during setup.
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“I have been using Lippy AI for my notary business for about two months and I LOVE IT! The portal is amazing and the AI secretary says exactly what I thought her to say. I have had great feedback from clients and love knowing that I don't have to pick up every call. I also appreciate that they can filter spam calls.”
FAQ
Verizon forwarding questions.
What is the difference between *71 and *72 on Verizon?+
*72 forwards every call immediately, so your phone never rings. *71 lets your phone ring first and forwards the call only when you're on another call or don't answer. Both are turned off with *73.
Does Verizon call forwarding forward text messages?+
No. Verizon forwards calls only. Texts keep arriving on your phone.
How do I check that Verizon forwarding works?+
Call your business number from a phone that is not on the account and let it ring. If you set forwarding for unanswered calls, Lippy should pick up after your phones ring. If you forwarded every call, Lippy should pick up right away. If the call still goes to your old voicemail, the forwarding did not save.
Other phone systems
- AT&T
- T-Mobile
- Comcast Business
- Spectrum Business
- RingCentral
- Google Voice
- Quo (formerly OpenPhone)
- Grasshopper
- Zoom Phone
- Nextiva