Missed calls only
Your phones ring first. Lippy answers when nobody picks up or the line is busy. Most teams start here during business hours.
Pick one
Which calls should Lippy take?
Every call
Calls go straight to Lippy and your phones don’t ring. Use it after hours, on weekends, or when Lippy is your front desk.
Mobile carriers
- VerizonOn a Verizon mobile line, dial *71 and your Lippy number to forward only the calls you don't answer or can't take, or *72 to forward every call. Dial *73 to turn either one off.
- AT&TAT&T wireless and AT&T business landlines use different codes. On a wireless phone, dial **61* and your Lippy number, then #, for unanswered calls. On an AT&T Phone for Business line, dial *92, the number, then #.
- T-MobileOn T-Mobile, dial **61*1, your Lippy number, and # to forward calls you don't answer. Add **67* for busy and **62* for when your phone is off, so every missed call reaches Lippy.
Business landlines
- Comcast BusinessFrom a Comcast Business phone, dial *92 and your Lippy number to forward calls nobody answers, and *90 for calls that come in while the line is busy. Turn them off with *93 and *91.
- Spectrum BusinessTo forward every call, dial *72 and your Lippy number from the business phone, then *73 to stop. Spectrum's guide says busy and no-answer forwarding are set only in the Voice Manager portal, not with a code.
Cloud phone systems
- RingCentralIn the RingCentral app, go to Settings, Phone, Call handling, and set Missed calls to Forward to external number with your Lippy number. Your team's devices ring first, and Lippy takes what they miss.
- Google VoiceGoogle says personal Google Voice doesn't support forwarding to automated systems, so don't link Lippy as a device there. With Google Workspace Voice Standard or Premier, set a ring group's unanswered calls to forward to your Lippy number.
- Quo (formerly OpenPhone)In Quo, formerly OpenPhone, open the number's call flow and add a Forward call step after Ring users, set to your Lippy number. Your team gets the first ring, and Lippy picks up calls nobody answers.
- GrasshopperGrasshopper doesn't use star codes. Go to Settings, Call Forwarding Settings, Extensions, edit the number, and add your Lippy number as a forwarding number. Ring your team's phones first and Lippy after them.
- Zoom PhoneIn the Zoom web portal, open Zoom Phone settings, edit Call Handling, and set When a call is not answered to forward to an External Number: your Lippy number. Your Zoom apps and desk phones ring first.
- NextivaFrom a Nextiva phone, dial *92, your Lippy number, and # to forward unanswered calls, and *90 for busy calls. Turn them off with *93 and *91, or manage them in the Nextiva Voice Portal.
Quick reference
Codes and settings at a glance.
Provider
Missed calls to Lippy
Every call to Lippy
- Verizon
Missed
*71Lippy numberEvery call
*72Lippy number - AT&T
Missed
**004*Lippy number#Every call
*21*Lippy number# - T-Mobile
Missed
**61*1Lippy number#Every call
**21*1Lippy number# - Comcast Business
Missed
*92Lippy numberEvery call
*72Lippy number - Spectrum Business
MissedVoice Manager portal
Every call
*72Lippy number - RingCentral
MissedCall handling: Missed calls
Every callCall rules: Forward all calls
- Google Voice
MissedRing group: Unanswered calls
Every callRing group: After hours action
- Quo (formerly OpenPhone)
MissedCall flow: Forward call step
Every callCall flow: Forward all calls
- Grasshopper
MissedRing in order, Lippy last
Every callLippy as the only number
- Zoom Phone
MissedCall Handling: When not answered
Every callClosed Hours call handling
- Nextiva
Missed
*92Lippy number#Every call
*72Lippy number#
Codes from each provider’s support documentation, checked November 2026. Open a guide for turn-off codes and the full steps.
Then test it
Make one real call.
- 01Call your business number from a phone that isn't on the account.
- 02Let it ring without answering. Lippy should pick up after your phones ring.
- 03Ask Lippy something a customer would, like booking a time.
- 04Check that the call, summary, and any booking show up where your team works.
★★★★★
“I have been using Lippy AI for my notary business for about two months and I LOVE IT! The portal is amazing and the AI secretary says exactly what I thought her to say. I have had great feedback from clients and love knowing that I don't have to pick up every call. I also appreciate that they can filter spam calls.”
FAQ
Call forwarding questions.
Do I keep my business number when I forward calls to Lippy?+
Yes. Forwarding leaves the number with your carrier and only changes where calls ring. Customers keep dialing the same number, and you can turn forwarding off at any time.
Should I forward every call or only missed calls?+
Most teams forward only unanswered and busy calls during business hours, so staff answer first and Lippy catches the rest. Forward every call after hours, or if you want Lippy to be the front desk.
Does call forwarding move my text messages?+
No. Carriers forward calls only, so texts keep arriving on the original number. Lippy can still follow up with callers by text after a call.
Does call forwarding cost extra?+
It depends on your carrier and plan. Many plans include forwarding, but some count forwarded calls against your minutes. Check with your carrier if you're on a metered plan.
What if my phone provider isn't listed?+
Most U.S. landlines use *72 to forward every call and *73 to stop, and many use *92 for no answer and *90 for busy. Cloud phone systems set forwarding in their app. Lippy also connects by SIP, Twilio, or Vonage. Book a demo and we'll map the setup for your line.