What to set
Let your team answer first.
Ring in order, with Lippy last. If every number rings at once, Lippy picks up instantly and your team never gets the call.
You get your Lippy number during setup. Forwarding doesn’t move or port your number, and you can turn it off at any time.
Grasshopper app or web
- 1Sign in to Grasshopper and go to Settings, Call Forwarding Settings, Extensions.
- 2Click edit next to the number or extension customers call.
- 3Add your Lippy number as a forwarding number, after your own phones.
- 4Choose ring in order, set the schedule (24/7 or after hours only), and save.
- 5Call the number from another phone and let it ring to confirm Lippy answers.
Good to know
Before you switch it on.
- *72 and *73 don't work on Grasshopper. Turn forwarding on and off in settings.
- Grasshopper can use a different forwarding schedule by time of day, so Lippy can take only nights and weekends.
- Turn off call announce for the Lippy number. An announce prompt waits for a person to accept the call.
Sources · checked November 2026
Providers change their menus and codes. If a step doesn’t match what you see, your provider’s support page is the final word, and our team will walk you through it during setup.
★★★★★
“I have been using Lippy AI for my notary business for about two months and I LOVE IT! The portal is amazing and the AI secretary says exactly what I thought her to say. I have had great feedback from clients and love knowing that I don't have to pick up every call. I also appreciate that they can filter spam calls.”
FAQ
Grasshopper forwarding questions.
Should Grasshopper ring Lippy at the same time as my phone?+
Only if you want Lippy on every call. When numbers ring together, the first to answer wins, and Lippy answers instantly. Put Lippy last in the ring order to make it the backup.
How do I check that Grasshopper forwarding works?+
Call your business number from a phone that is not on the account and let it ring. If you set forwarding for unanswered calls, Lippy should pick up after your phones ring. If you forwarded every call, Lippy should pick up right away. If the call still goes to your old voicemail, the forwarding did not save.
Other phone systems
- Verizon
- AT&T
- T-Mobile
- Comcast Business
- Spectrum Business
- RingCentral
- Google Voice
- Quo (formerly OpenPhone)
- Zoom Phone
- Nextiva